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 Post subject: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 2:32 am 
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DarkJedi'd

Joined: Tue Jun 26, 2007 10:19 am
Location: The Black Hole of Toydom
On Thanksgiving I saw a link on Facebook that K-Mart had Retaliation figures on sale for $7.49. Any order over a certain amount had free shipping, so I ordered enough to qualify.

I ordered:

5x Lady Jaye
2x Colton
1x Dark Ninja


Flash forward to today. I go to work and my package had arrived. I had to send to my job, since K-Mart wouldn't not send it to my legal address (PO Box).

I open the package and see I was sent:

5x Lady Jaye
1x Colton
1x Dark Ninja
1x Blind Master

That's right, one less Colton and one more Blind Master.

Now, they didn't get my order right, but they did sent me a figure that didn't even show up on the website and was one I never thought I'd find in the wild. I should be peeved just on general principals, right?

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 2:53 am 
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Formerly Levantine

Joined: Tue Jun 26, 2007 10:19 am
Depends. Do you want a Blind Master?


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 2:54 am 
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DarkJedi'd

Joined: Tue Jun 26, 2007 10:19 am
Location: The Black Hole of Toydom
Yes, it was one I wanted.

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 3:40 am 
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Hairy Llama
Hairy Llama

Joined: Tue Jun 26, 2007 10:19 am
Location: Shreveport, La.
yeah I'd just go with it and order a Colton elsewhere. He has been decent priced over the last few days and easy to get. There will probably be more sales too.

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 7:27 am 
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Joined: Wed Apr 11, 2012 9:47 pm
Location: Middletown, Ct.
You've been :darkjedi: :pirate: . Only messing with you. Yes the order was wrong, but you got a fig you wanted. At least it wasn't a wave 1 Duke.

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 8:00 am 
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Joined: Tue Jun 26, 2007 10:19 am
Location: IL
order another Colton from Hasbrotoyshop with free shipping & 25% off!
the toy gods have given you a gift


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 10:20 am 
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Formerly Levantine

Joined: Tue Jun 26, 2007 10:19 am
Yeah, ultimately you got a Blind Master at the sale price. You're likely to find a Colton elsewhere for less than a Blind Master.


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 11:12 am 
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Joined: Mon May 05, 2008 6:48 pm
too bad a couple of those Lady Jayes weren't Jinxes.


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 11:28 am 
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Special Limited Edition Co-Host / Membership Has Its Privileges
Special Limited Edition Co-Host / Membership Has Its Privileges

Joined: Mon Nov 19, 2007 3:31 pm
Location: Fort Wayne
Don't be one of those guys DJ - getting peaved because of the technical definition of the error entitles you. We all run into those people every day. When the error falls in your favor, as here, you chalk one up in the win column. (Would you be peaved if you ordered a cheeseburger from McDonald's and they gave you a Quarter Pounder with Cheese instead, at cheeseburger pricing?)

Pick your battles, and save up your fury for when they shortchange you.

Besides, that Joe Colton figure is crap :)

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 11:39 am 
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Moderator
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Joined: Tue Jun 26, 2007 10:19 am
Location: Pants
Why in god's name would you be upset about this?

You call in all peeved, best case scenario, they ask you to send in the wrong figure and they send you the right one. But you wanted the wrong one anyway. So you'd be wasting everyone's time for no reason.

To quote Peter Venkman:
My friend. Don't be a dick.

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 12:39 pm 
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King of the Nerds!
King of the Nerds!

Joined: Tue Jun 26, 2007 10:19 am
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Consider it a "Happy accident" you got one less derpy-eyed Colton in exchange for a Blind master, who is supposed to be derpy-eyed.

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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 1:49 pm 
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Joined: Tue Jun 26, 2007 10:19 am
I'm with Joeczar. If you wanted a Blind Master anyway, just be glad you got him.

One time, back in the 80's, I got a package from Hasbro's mail order service. I hadn't even ordered anything from them. It was five Sunstreakers from Transformers -- and I wasn't even collecting Transformers much at the time, and I can't imagine why anyone would order five Sunstreakers. Nothing wrong with the character, certainly, but it wasn't like he was an army-buildier.

I contacted Hasbro, and they said that since it was their error, to just keep them. I kept one and gave four to friends.


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 3:58 pm 
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Nanomite enhanced

Joined: Tue Jun 26, 2007 10:19 am
Location: New Bern, NC
From K-Mart's less than stellar reputation of filling orders with incorrect "alternate" items, I'd say you did pretty well to not only get most of your order correct, but to also have the one error be an error in your favor!


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 8:59 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Glenside PA
You weren't around for the Great Lava Pod Debacle were you?

Be happy they only messed up one item and you got something you actually wanted in its place.


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 Post subject: Re: Should I be upset at my K-Mart order mistake?
PostPosted: Thu Dec 05, 2013 9:51 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Tampa, FL
No you shouldn't be mad because everyone knows that K-Mart sucks.

Image

K-Mart is notorious for screwing up online orders. You are lucky that you even got GIJoes. I have heard stories of people getting sent items that were not even remotely close to what they ordered.

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