The Club website was down this evening

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Not to defend them at all because that's not my job, but what if they don't know what happened? Given how tech-tarded they appear to be, it is entirely possible they have no idea how this happened.

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How did you even find that out? My last purchase was from back then, too, and I used a card that has expired. I don't think I'd ever find out from my bank, and that worries me.

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My credit card company had shut the card down so to speak and tried to call me. I hadn't had a chance to talk to them yet but my wife called them when she tried to use it because it was declined. The cc company informed her they would issue a new card number and exp. date but the old one was compromised.

The card I used back then still had the same number, just a different expiration date. If I were you, l would just make sure the account is closed for that particular card or let the bank/lender know what happened. I only use this one card for purchases so fortunately this will be the only one I have to deal with.

This may be the truth, but fact is that it's been a week or even 2 since this first surfaced, and yet they kept taking orders like nothing was wrong - and that info no doubt went straight to the hackers.

Rule #1 of being compromised. As soon as you catch wind of it - SHUT THE SYSTEM DOWN.

That's what the CC companies do, and that's why MC should have done. They've done so now (2 weeks later) but the fact that they were aware of the problem for so long yet did not shut the system down (plugging the whole) opens them up to a negligence suit.

*edit* Actually it seems this started with the TF Club members back in the last week of JANUARY. That means they continued to run "business as usual" for almost a FULL MONTH before taking the systems offline.

Bad news.

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Their website and store system is so antiquated it's no surprise that it was hacked. The only surprise is that it didn't happen earlier. I think it's high time they either get with the program and update their system or hire someone who knows what the hell they're doing to do it for them.

I'd suggest a letter-writing campaign to Hasbro stating it is unacceptable for one of their officially recognised clubs to have this issue and to respond to it in such a lackadaisical manner.

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This...

I agree 100% with this post.

I think letters should be written to Hasbro as well. I think I saw somewhere on a TF board that someone had already drawn one up.

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...or add Hasbro as a party to the class action law suit. That might get their attention.

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On their facebook page:



So wait - that means they've know about this issue for FAR longer than originally thought.

They are just going from bad to worse with this.

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After all this credit payment mess, that FSS dead before it arrives, no one is going to trust it's safe to subscribe.

Saw this on the TFW2005 Board:



It's pathetic and hilarious all at the same time, it's patherious.

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so, i used my card to re-up my membership recently (like 2/2) and haven't been hit yet... (hear that, karma?)

but i feel like i need to change my card anyway .... is it just a bomb waiting to go off?

suggestions?

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proactive > reactive.

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