Sledge Hammer wrote:
OK, Brain had this reply:
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Sledge,
Let me answer some of your concerns. I have held off posting these things as I am not going to debate anyone online. However I think we are getting painted with a broad brush as if we are the bad guys. We are collectors too!
No one needs a debate... it's not about debating, it's about having an open venue to hear from and pass info to the club regarding club matters. The fact that it's viewed as a debate by the club representative is disconcerting...
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3. Your idea about the MOTH sets...I don't remember that one. Good idea but the issue is, that the concept is being presented after the fact. We can't go back to the factories and have them reproduce something. It just can't happen. We are lucky that they produce what we get. Our runs are small and a pain for the factories because we add so much more detail than in the main line figures.
Plus what happens is that people buy the extra sets at a reduced cost, part them out on ebay and then we can't sell through the run we made. This makes us back off and not produce more items. Unfortunately it is a fine line. This is why you have not seen the MOTH vehicle, sales have not told us that this is wanted, however, it is not dead.
Nice to pass the blame for the MOTH sets on to collectors all the while ignoring the fact that most people didn't buy more because they didn't want to pay jacked up prices for packaging they didn't ask for, and in most cases didn't want, to begin with. The issue is, again, in regards to issues like this people have been FORCED to pay for "pretty boxes" with no other alternative to get the item in most cases. This has been mentioned for years long before the MOTH sets came out, it's not something new.
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5. We answered the budget issue several times. Look at last year, add a little to it and you will always be in the ball park. If we told you the exact configuration of each extra item it would be too easy to guess them.
What vague sillyness. "Add a little to it"? What on earth does that mean? That could be $5.00 or $50.00 per item. I want to know what things will cost. That's all. Some people want to be surprised... fine, give a ball park $10.00 swing price range and leave it at that. At least that way people can take the max figures, budget accordingly, and if you save them money they'll have more to spend at the dealers. Seems win-win to me.
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If you remember back, I have asked this question at the club roundtable if people like not knowing and having hints to speculate on...the response was overwhelming: keep us guessing. We don't want to spoil the fun.
And again it's being ignored that MORE people would go if they knew in advance what was being offered. Taking a small sampling from the 25-50 people that actually attend the club's roundtable is ridiculous to use as a basis for the greater majority of collectors that have vividly and emphatically stated they want to know what the club is offering so they can decided if it's worth the time and expense to go to the conventions. As the economy continues to slide and prices on actual necessities continue to sky rocket these bizarre guessing games the club seems so enamored with doing every year is going to cause more and more people to skip the con. If it wasn't relatively local there's no chance I'd go this year.
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6. We stopped putting the newsletters online because people were taking the content and posting it on other sites. This is called theft of intellectual property and is not fair to the members that pay for this content.
The newsletter is pointless. A print only version of it is only more so. There's no reason to not embrace modern technology. There's nothing *new* in the newsletter no matter what the venue is for it's delivery. News is instantaneous and comes much faster than any version of the newsletter has been able to deliver. Time to drop it and adapt. Worry more about actual new and info and less about the "theft" of intellectual property.
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I had been working on a replacement technology but never got it finished. I asked the membership if there was a flash expert out there that could help me...got 0 responses. This is your club...There are basically 3 people that touch everything you see online, in print, made in a factory. We barely have enough time to produce what we get out... our productivity is extremely high...but for the bells and whistles we need help and we need specifics.. not "gee I don't like the menu system." Don't like it? Send us a sample of what you would like. Member input is the key. There are almost 3,000 of you and 3 of us.
Which begs the question... why would people volunteer to help when key issues that people have continue to be ignored and swept under the rug? There's lots of folks that could and would help, but they're ignored. I know I volunteered to help several times back in 02-03 and never got even an acknowledgment that my offer had been seen much less responded to. I know plenty of other people that have offered to help and have been ignored or rebuffed. Don't act like no one wants to help and no one has offered.
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7. We do have plans to update the message board but because of the integration that is in place, we will have to fix this one. However, I have seen absolutely 0 suggestions as to what you would like added. We need specifics not "this is outdated". Be part of the solution.
We're not paid to fix your problems, Brian. The message board doesn't work. It'd take minimal effort to implement a new board and design a functional website. How hard is it to get some WYSIWYG software on the cheap and make something that works? Not very hard. Stop passing the buck and stop making lame excuses. You need someone to do it for you? Pay a web designer. People don't like to work for other people for free, everyone has bills to pay.
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8. Our primary way we communicate with the membership is through the Magazine each month.
Which is a joke! The magazine is useless and pointless in this day and age. It's not about reading every thread but when 20-40+ people bring up the same issue time and again, how hard is it to make a post addressing the issue and moving on with whatever need be done.
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9. We walk a fine line trying to serve both 12" and 3 3/4" collectors. Each side gripes that we don't give them enough attention. We can only work with the articles and input from the members.
Stop trying to pass the club off as a charity organization. It's a business. You want people to contribute more content, offer some incentives.
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We try to balance everything we can and my suggestion to all members is take the blinders off! It is not important that everyone's opinion is heard on every topic as they are just that, opinions. Not facts.
Wow, what snarky and condescending comments. So then what can we comment on since you only want opinions on certain things and from certain people. Unbelievable.
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Again, this is your club. We can't be everything to everybody but the more you put into it, the more fun it is for everyone. We do want your input, we do want your help. The more you build this club, the more we can do, for all collectors.
There's nothing free that's given in return to members. (don't even bring up that "free" figure, you have to pay $40 some dollars a year to get one.) You have to pay for
everything you 'get' from the club. You want input and help? Ok, let me know where to send you an invoice. Then you can charge me for being a member, and I can charge you for the input and help you seem to so desperately need. Ok? Deal?