The GIJCC and Suspicious Credit Card Activity

Goldbug · **Joined:** Tue Jun 26, 2007 10:19 am **Location:** IL

roguetiger wrote:

Goldbug wrote:

Stealth Viper wrote:

I think letters should be written to Hasbro as well. I think I saw somewhere on a TF board that someone had already drawn one up.

Which site?

Pete The Greek wrote:

Stealth Viper wrote:

I think letters should be written to Hasbro as well. I think I saw somewhere on a TF board that someone had already drawn one up.

https://docs.google.com/document/d/1KZu ... edit?pli=1

I believe that's the one he's referring to.

but which TF site put this up?

FireFox91 · **Posted:** Sat Feb 25, 2012 12:11 am

Goldbug wrote:

roguetiger wrote:

Goldbug wrote:

Stealth Viper wrote:

I think letters should be written to Hasbro as well. I think I saw somewhere on a TF board that someone had already drawn one up.

Which site?

Pete The Greek wrote:

Stealth Viper wrote:

I think letters should be written to Hasbro as well. I think I saw somewhere on a TF board that someone had already drawn one up.

https://docs.google.com/document/d/1KZu ... edit?pli=1

I believe that's the one he's referring to.

but which TF site put this up?

I found it on Siebertron.com.

roguetiger · **Posted:** Sat Feb 25, 2012 12:22 am

I believe it should add the GI Joe club to it as well as its being hit as well....

Goldbug · **Joined:** Tue Jun 26, 2007 10:19 am **Location:** IL

roguetiger wrote:

I believe it should add the GI Joe club to it as well as its being hit as well....

I asked them to. ;-)

Redmao · **Posted:** Sat Feb 25, 2012 8:13 am

They should really use this to remake their whole online approach.
Welcome to 2012 and scrap the whole homemade site.
They should make a blogger site for their little news, get a ProBoard or VBulletin for their forum and get a shopping cart program for their store. Click, click and done!

Maybe somebody over there insists on getting things done their way and that's what brought this whole thing and kept the old site alive.

J_Man · **Posted:** Mon Feb 27, 2012 1:49 am

Now they're sending out email saying they advise people to have the credit card they used replaced. Trouble is, that's the same card I use for MattyCollector and changing a card for your sub over there is hell. It can even result in causing your sub to cancel it's self. They really screwed this up and I wouldn't even know how to pay for the con registration now.

chaosx · **Posted:** Mon Feb 27, 2012 2:47 am

I find it arrogant that their solution is to tell us "hey, change your card". No, I won't but I will hold you liable for any fraudulent charges and will file a class action lawsuit. This is out of hand. I was feeling bad for the club, but now? No...this is a problem with your antiquated website and antiquated security.

Redmao · **Posted:** Mon Feb 27, 2012 7:55 am

J_Man wrote:

I wouldn't even know how to pay for the con registration now.

I think they accept chickens and goats.
Old school all the way. :rotfl:

night force cynic · **Joined:** Tue Jun 26, 2007 10:19 am

J_Man wrote:

Now they're sending out email saying they advise people to have the credit card they used replaced. Trouble is, that's the same card I use for MattyCollector and changing a card for your sub over there is hell. It can even result in causing your sub to cancel it's self. They really screwed this up and I wouldn't even know how to pay for the con registration now.

even if you change you card... would you really trust The Club with the new card info to register for the con, any more than you trust them with your current card for it?

seriously, I bet attendance at the Con takes a hit this year due to this disaster.

Redmao · **Posted:** Mon Feb 27, 2012 8:40 am

Just saw the email about the membership renewal.
Checks and money order? :rotfl:

Really? Can't they make a Paypal account?

night force cynic · **Joined:** Tue Jun 26, 2007 10:19 am

Redmao wrote:

Just saw the email about the membership renewal.
Checks and money order? :rotfl:

Really? Can't they make a Paypal account?

they can but they won't due to the fees Paypal charges

zedhatch · **Joined:** Tue Jun 26, 2007 10:19 am **Location:** Neon KY

Redmao wrote:

Just saw the email about the membership renewal.
Checks and money order? :rotfl:

Really? Can't they make a Paypal account?

Note too that they won't move the date of regestration, and there was this post today on FB:

Quote:

"Of course card holder are never liable for fraudulent charges. You must contact your financial institution. I understand the frustration. I hope our company survives being attacked by this hacker. We are people too and we need our jobs. We are
Working on all if this very hard."

I think it's really telling how they pretty much dismiss everyone's conserns in the first few sentances and then make it all about them. I think they are trying to drum up sympathy (especially with the "We are people too and we need our jobs" part, that just reeks of self absorbed atitude that has been the club for years). I also think it comes across very badly and very self centered. I have yet to see any communication from the club on this issue that seemed genuinely conserned about their customers and I doubt they even care beyond getting money (ie "HARD deadlines" I mean they were quick to get that message out)

J_Man · **Posted:** Mon Feb 27, 2012 11:37 am

Makes you wonder if the issue is that they have one of those free machines you get from the bank to run credit cards and THATs what was stolen. That is an old way of running credit cards and it would explain how it's random attacks. The machine stores people's card number if you don't flush the data. Even then it might be a way to still get info if you know how to do it.

joemichaels70 · **Posted:** Mon Feb 27, 2012 4:29 pm

!! MY WIFE IS PISSED !!

i have been checking the cc since all this crap started, and how i was growing more and more nervous ...

today I forwarded her the email from the club telling us to change our credit cards!!

So, we have to change the credit card, which means we have to change the information for our daycare, for school lunches, for our YMCA swim lessons for the kids ... the list goes on.

roguetiger · **Posted:** Mon Feb 27, 2012 4:36 pm

zedhatch wrote:

Quote:

"Of course card holder are never liable for fraudulent charges. You must contact your financial institution. I understand the frustration. I hope our company survives being attacked by this hacker. We are people too and we need our jobs. We are
Working on all if this very hard."

I think it's really telling how they pretty much dismiss everyone's conserns in the first few sentances and then make it all about them. I think they are trying to drum up sympathy (especially with the "We are people too and we need our jobs" part, that just reeks of self absorbed atitude that has been the club for years). I also think it comes across very badly and very self centered. I have yet to see any communication from the club on this issue that seemed genuinely conserned about their customers and I doubt they even care beyond getting money (ie "HARD deadlines" I mean they were quick to get that message out)

Makes you wonder if :hasbro:

might have said something to them about pulling their contract with them since they are SO worried about their JOBS......

The GIJCC and Suspicious Credit Card Activity

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