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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 21, 2012 6:23 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Denver, CO
oops damn double post... :(

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Thu Mar 22, 2012 7:07 pm 
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Snake Milker

Joined: Tue Jun 26, 2007 10:19 am
Location: Philly
If it hasn't been mentioned yet, you guys should check out the insanity over this on TFW. Apparently, someone over there got a recent order from the TF club, and there was a packing slip inside with all their information on it, not just Name and address, but full CC#, CCV2 number, and phone number. The guy posted pics of the slip in their anti-club thread with his info marked out, I heard from one of the admins over there, but when I went looking for it all i saw were references to it, the thread is several hundred pages long over there, like 4 times the one on Hisstank. Add to that they are all freaking out over the third party clause in the con contract and the recent news about artist alley, and they are all ready to crucify the club more than we have ever been.


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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Thu Mar 22, 2012 7:11 pm 
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Plays a cop
Plays a cop

Joined: Tue Jun 26, 2007 10:19 am
Location: www.joearmory.com Mandeville, LA
KrymsynGard666 wrote:
If it hasn't been mentioned yet, you guys should check out the insanity over this on TFW. Apparently, someone over there got a recent order from the TF club, and there was a packing slip inside with all their information on it, not just Name and address, but full CC#, CCV2 number, and phone number. The guy posted pics of the slip in their anti-club thread with his info marked out, I heard from one of the admins over there, but when I went looking for it all i saw were references to it, the thread is several hundred pages long over there, like 4 times the one on Hisstank. Add to that they are all freaking out over the third party clause in the con contract and the recent news about artist alley, and they are all ready to crucify the club more than we have ever been.



Link?

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Thu Mar 22, 2012 7:27 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Under the JoeCustoms JoeCon Booth
ZombieGuide wrote:
KrymsynGard666 wrote:
If it hasn't been mentioned yet, you guys should check out the insanity over this on TFW. Apparently, someone over there got a recent order from the TF club, and there was a packing slip inside with all their information on it, not just Name and address, but full CC#, CCV2 number, and phone number. The guy posted pics of the slip in their anti-club thread with his info marked out, I heard from one of the admins over there, but when I went looking for it all i saw were references to it, the thread is several hundred pages long over there, like 4 times the one on Hisstank. Add to that they are all freaking out over the third party clause in the con contract and the recent news about artist alley, and they are all ready to crucify the club more than we have ever been.



Link?


Someone linked to the thread a page back here but I got the link to the actual post for you.

http://www.tfw2005.com/boards/transform ... ost7449720

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Tue Mar 27, 2012 8:36 pm 
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King of the Nerds!
King of the Nerds!

Joined: Tue Jun 26, 2007 10:19 am
Location: Parts Unknown
Update from the club
Quote:

Here is the latest update on the credit card security investigation. 
 
The firm we have hired to analyze our former ecommerce server and software has preliminarily determined that we did incur a SQL injection code attack sometime before Christmas.  Our ISP did have a commercial product installed that was supposed to defeat these types of attacks, but apparently it failed.
 
This allowed the hackers access to our order information.  While it is still unknown exactly what data they were able to harvest (investigation continues) we need to assume that they were able to extract all of our order information. The security firm thinks that this attack has allowed the hackers to come back periodically and harvest more information.  However, once the old server was taken out of service (around February 21st) there was nothing left for them to access.
 
Once this information was stolen, (no matter if it was back before Christmas) there is no time frame as to when the thieves may sell or try to use the information to purport credit card theft. 
 
What does this mean to me?
 
We are asking again that anyone who has used a credit card in our old online systems in the past year (NOT THE NEW STORE) to get your card replaced immediately. If you have done this already, there is no action required on your part.
 
We apologize for the inconvenience, we know this whole thing is a pain, but it is better to replace the cards than have to deal with any issues that may result from this theft of data.  Even though the amount of fraud has greatly declined, we are still receiving a customer report every few days of someone else (who hasn’t replaced their cards) getting hit.  We strongly encourage you to take this step immediately if you have not done so already. Again, this DOES NOT pertain to any cards that have been used in the new store.
 
What is the plan?
 
We are still working on all of the issues and are several weeks away from a final resolution.  Our new store is currently offline while we complete the entries and audit the data from the renewals we received last week.  Just to reiterate, this new store is a totally different piece of software, at a totally different hosting site.  There are hundreds of other retailers using this same software as it is hosted by the software creators.
 
We hope to have the store online and registration system back online sometime next week. When the store comes back online, we will be adding products slowly so it will take some time to have everything back in the store.
 
Thank you for your patience and support during this trying issue.
 

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Tue Mar 27, 2012 10:22 pm 
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General Pittance Contributor
General Pittance Contributor

Joined: Tue Jun 26, 2007 10:19 am
My question is when is Footloose shipping?


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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 11:21 am 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Under the JoeCustoms JoeCon Booth
night force cynic wrote:
My question is when is Footloose shipping?


Quote:
Unfortunately the 19th century era steamboat we use to ship our cargo from China was hijacked by pirates. We aren't sure exactly what was taken from this steamboat's cargo (investigation still ongoing) but we do know they had access to all of the cargo on the boat including the Footloose figures. We recommend that anyone who had cargo on this antiquated vessel reorder from their suppliers immediately as we can't be certain what cargo was stolen. Everyone here has been personally affected by pirates and we appreciate your concern as we deal with this matter. We have since upgraded our shipping method to a new type of ship that is being used by several other retailers but at the moment it is still at the docks as we await a full crew to man the oars. We thank you for your patience as we continue to muddle our way through this situation.

Captain Megaphone

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 11:41 am 
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General Pittance Contributor
General Pittance Contributor

Joined: Tue Jun 26, 2007 10:19 am
LMAO

:-P


Where's Roger "Skip" A. Stone and his Night Landing Craft to take care of those pirates? ...the WHALE could've stopped it, that must have been in drydock so Cutter took his 2001 backup transport...

Oh and was Zanzibar involved?


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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 3:24 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Frankenstone
So now they ADMIT that they were hacked and that they still kept the store online for weeks following the hack.

Can you say class action?

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 Post subject: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 5:10 pm 
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Hi, beav. Playing cards?
Hi, beav. Playing cards?

Joined: Mon May 21, 2007 10:54 am
Location: My Ol' Kenucky Home
But, the GIJCC is like school in the summer.... no class.

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 5:21 pm 
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Ripe with kibble / Bojack Strobman
Ripe with kibble / Bojack Strobman

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 Post subject: The GIJCC and Suspicious Credit Card Activity
PostPosted: Wed Mar 28, 2012 5:48 pm 
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Hi, beav. Playing cards?
Hi, beav. Playing cards?

Joined: Mon May 21, 2007 10:54 am
Location: My Ol' Kenucky Home
I knew jmo was old enough to pinpoint the reference!

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Fri Mar 30, 2012 4:31 pm 

Joined: Wed Jun 27, 2007 6:52 pm
beav wrote:
I knew jmo was old enough to pinpoint the reference!

but young enough to remember it ;-)

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Fri Mar 30, 2012 4:36 pm 
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Joined: Fri Dec 17, 2010 9:14 pm
Wow, good thing I hesitated on picking up a membership....I want nothing to with a business being ran like this.
too many coincidences = not a coincidence.

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 Post subject: Re: The GIJCC and Suspicious Credit Card Activity
PostPosted: Sat Mar 31, 2012 9:27 am 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Tampa, FL
fodder_monkey wrote:
too many coincidences = not a coincidence.


100% agree. Unfortunately there are some people that fear not getting exclusive GIJoes more than they do security of their personal information or being treated with any level of respect from a company they do business with.

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